• Ketlyn Brasil
    • 2 diárias · julho de 2024
    • Casal
    Avaliação: 17 de agosto de 2024

    Primeiro contato com o hotel, fomos muito mal tratados por um funcionário! Depois tivemos todos os amparo dos demais fun

    8,0

    Curtiu Café da manhã

    Não curtiu Eu e meu esposo achamos o quarto um pouco Velho para o valor das diárias, a cama estava muito velha!! A gente deitada e o colchão afundava

     Resposta do hotel:
    Hi Ms. Ketlyn, We hope you are well and that you had a goo…Hi Ms. Ketlyn, We hope you are well and that you had a good trip back.At the same time, we sincerely regret the treatment of our collaborator and mattress in the apartment you was stayed.Please know that we have already met and corrected the employee, as well as the mattress, as this does not meet the high quality standards that we value so much. Although we stayed here to meet and exceed your expectations, we hope that you will consider our hotel in the future as a new opportunity for us to show you the best of our hospitality.Always welcome!Best Regards,Victor HandaFront Desk Chief Continuar lendo

    1 pessoa achou esta avaliação útil.